Contact us

hola@ceremonia.com

Return Policy:

Customers are responsible for return shipping and original shipping fees are non refundable. To be eligible for a return, the product must be in the same condition that you received it, unopened, unworn, or unused, and in its original packaging. Returns will only be accepted up until 14 days after arrival. Bundles must be returned in full in order to be eligible. You’ll also need the receipt and order number. If you decide to start a return, please reach out to hola@ceremonia.com.

Damages and Issues: Please inspect your order upon reception and contact us immediately at hola@ceremonia.com if the item is defective, damaged or if you received the wrong item, so that we can make it right.

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Backorders will ship in 28 days.
Return Policy

Customers are responsible for return shipping and original shipping fees are non refundable. To be eligible for a return, the product must be in the same condition that you received it, unopened, unworn, or unused, and in its original packaging. Returns will only be accepted up until 14 days after arrival. Bundles must be returned in full in order to be eligible. You’ll also need the receipt and order number. If you decide to start a return, please reach out to hola@ceremonia.com.

Damages and Issues: Please inspect your order upon reception and contact us immediately at hola@ceremonia.com if the item is defective, damaged or if you received the wrong item, so that we can make it right.